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Title Staff development : a practical guide.

Publication Info. Chicago : American Library Association, 2013.


Location Pub Note Copy No. Status
 Bradley PL Administrative Office - BRBB-2  LR ADMIN Sta    AVAILABLE
 North Suburban PLD Loves Park Adult Non-Fiction - NSLY-11  023.8 STA    AVAILABLE
Edition Fourth edition / prepared by the Staff Development Committee, Human Resources Section, Library Administration and Management Association ; edited by Andrea Wigbels Stewart, Carlette Washington-Hoagland, and Carol T. Zsulya.
Description vii, 219 pages ; 23 cm
text rdacontent
unmediated rdamedia
volume rdacarrier
Bibliography Includes bibliographical references and index.
Contents Introduction to staff development / authors, Elaine Jennerich and Lisa Oberg -- Needs assessment : planning, implementation and action / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- The strategic imperative of library staff development : staff development and library strategic planning / authors, Raynna Bowlby and Linda Plunket -- How to set goals / author, Elizabeth Fuseler Avery -- Getting started : questions to ask / author, Julia Blixrud -- Developing orientation programs for new employees / authors, Carol A. Kochan and Sandra J. Weingart -- Core competencies for libraries and library staff / authors, Joan Giesecke and Beth McNeil -- How understanding the organization, clear expectations and competencies lead to successful coaching and performance / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Cross functional training and collaboration within the organization / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Refining the customer service attitude / author, Steve Carr -- Leading from any position / author, Maureen Sullivan -- Developing bench strength (succession planning) / author, Maureen Sullivan -- Planning a training and development infrastructure for library and information environments-roles and responsibilities / author, Julie Todaro -- Instructional design in library settings : designing effective and efficient training programs / authors, Myntha Cuffy and Dorothy Persson -- Using online video for staff training / author, Chad F. Boeninger -- The ideal : joint labor and management staff development programs / author, Lila Daum Fredenburg -- Assessing and ensuring the transfer of training / authors, David Delbert Kruger and John Cochenour.
Summary Since its original publication more than two decades ago, this guide has remained a respected and practical handbook for supporting one of the most important assets libraries possess: their human resources. Staff development and training are not only important but essential to ensure that libraries meet new challenges and fulfill their missions, especially in a constantly changing world where technological innovations directly impact information access. This new edition offers unique, state-of-the-art perspectives on such important topics as: Building a staff development program, and strategies for developing staff; Tracking changes through training, including the importance of setting goals and needs assessments; Refining the customer service attitude; and Using instructional design for staff development.
Subject Library employees -- In-service training.
Library education (Continuing education)
Library personnel management.
Career development.
Added Author Stewart, Andrea.
Washington-Hoagland, Carlette.
Zsulya, Carol T.
Library Leadership and Management Association. Human Resources Section. Staff Development Committee.
ISBN 9780838911495 paperback alkaline paper
0838911498 paperback alkaline paper

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