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Mark   Media Year
HF5415.52 / .B37 2008 : Barlow, Janelle,     
      A complaint is a gift : recovering customer loyalty when things go wrong / Janelle Barlow, Claus Møll Rock Island Main Lib Adult Non-Fiction - RIPG-6:AVAILABLE, Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 2008
HF5415.525 / .S53 2001 : Sindell, Kathleen.     
      Loyalty marketing for the Internet age : how to identify, attract, serve, and retain customers in an Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 2000
HF5415.6 / .D38 1982 : Dawson, John A.     
      Commercial distribution in Europe / John A. Dawson. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1982
HF5415.7 / .L36 : Lambert, Douglas M.     
      The distribution channels decision : a study carried out on behalf of the National Association of Acc Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1978
HF5416.5    
      Pricing : making profitable decisions / Kent B. Monroe. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1979
      Transfer pricing : techniques and uses / by Ralph L. Benke, Jr., and James Don Edwards. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1980
      The Pricing decision / by Lawrence A. Gordon ... [and others]. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1980
      Pricing for profit / Curtis W. Symonds. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1982
HF5417    
      Resale price maintenance / edited by B.S. Yamey. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1966
      Price control under fair trade legislation / by Ewald T. Grether. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1976
      Retail price cutting and its control by manufacturers / by Albert Haring. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1976
HF5429    
      Coping with retail giants : gaining an edge over discounters / A. Coskun Samli. Highland CC Stacks - HCCY-13:AVAILABLE   BOOK 2015
      Management perspectives in retailing / Ronald R. Gist. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1967
      Over the counter and on the shelf. Elizabeth Twp PL Adult Non-Fiction - ELLY-13:AVAILABLE, Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1961
      Retailing / Ronald W. Hasty. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1983
      Retail marketing strategy : planning, implementation, and control / A. Coskun Samli. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1989
HF5429 .B467 2004 : Betancourt, Roger R.     
      The economics of retailing and distribution / R.R. Betancourt. Highland CC Stacks - HCCY-13:AVAILABLE   BOOK 2006
HF 5429 .J35 1981 : James, Don L.     
      Retailing today / Don L. James, Bruce J. Walker, Michael J. Etzel. Highland CC Stacks - HCCY-13:AVAILABLE   BOOK 1981
HF5429 .W44 : Wilson, Bud     
      Principles of merchandising: a key to profitable marketing/ by Bud Wilson. Highland CC Stacks - HCCY-13:AVAILABLE   BOOK 1976
HF5429.215.U6 / V36 1994 : Vance, Sandra Stringer,     
      Wal-Mart : a history of Sam Walton's retail phenomenon, 1962-1992 / by Sandra S. Vance and Roy V. Sco Rockford University Stacks - RKC-ILDS:AVAILABLE, Seneca PL Adult Non-Fiction - SEBB-3:AVAILABLE   BOOK 1994
HF 5429.215 U6 F56 2006 : Fishman, Charles,     
      The Wal-Mart effect : how the world's most powerful company is transforming the rules of the American Highland CC Stacks - HCCY-13:AVAILABLE, Johnsburg PL Adult Non-Fiction - JOLY-11:AVAILABLE, Moline PL Adult Non-Fiction - MPLG-6:AVAILABLE, Mt. Carroll Twp PL Stacks - MCLY-14:AVAILABLE, Peotone PL Adult Non Fiction - PEBB-2:AVAILABLE, Polo PL Adult Non-Fiction - POLY-14:AVAILABLE, Princeton PL Adult Non-Fiction - PRGG-8:AVAILABLE, Rock Island Main Lib Adult Non-Fiction - RIPG-6:AVAILABLE, Seneca PL Adult Non-Fiction - SEBB-3:AVAILABLE, South Beloit PL Stacks - SBLY-11:AVAILABLE   BOOK 2006
HF5429.215.U6 O78 1998 : Ortega, Bob.     
      In Sam we trust : the untold story of Sam Walton and how Wal-Mart is devouring America / Bob Ortega. Freeport PL Adult Non-Fiction - FPLY-13:AVAILABLE, Highland CC Stacks - HCCY-13:AVAILABLE, New Lenox PL Adult Biography - NLBB-1:IN TRANSIT +1 HOLD, North Suburban PLD Loves Park Adult Non-Fiction - NSLY-11:AVAILABLE, North Suburban PLD Roscoe Adult Non-Fiction - NSRY-11:AVAILABLE   BOOK 1998
HF 5429.215 .U6 S54 2009 : Shell, Ellen Ruppel,     
      Cheap : the high cost of discount culture / Ellen Ruppel Shell. DeKalb PL Adult Non-Fiction - DKLY-12:AVAILABLE, Highland CC Stacks - HCCY-13:AVAILABLE, Manhattan-Elwood PL Adult Non Fiction - MTBB-2:DUE 11-28-20, Manteno PL Adult Non-Fiction - MNBB-2:AVAILABLE, Mokena Community PL Adult Non-Fiction - MKBB-1:AVAILABLE, Mt. Carroll Twp PL Stacks - MCLY-14:AVAILABLE, Rock Island Main Lib Adult Non-Fiction - RIPG-6:AVAILABLE   BOOK 2009
HF5429.23 .T37 1986 : Tarbutton, Lloyd T.     
      Franchising : the how-to book / Lloyd T. Tarbutton. Highland CC Stacks - HCCY-13:AVAILABLE   BOOK 1986
HF5429.235.U5    
      Roadside empires : how the chains franchised America / by Stan Luxenberg. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1985
      Franchising : the inside story : how to start your own business and succeed! / by John E. Kinch with Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1988
HF5429.235.U5 B57 2002 : Birkeland, Peter M.     
      Franchising dreams : the lure of entrepreneurship in America / Peter M. Birkeland. Highland CC Stacks - HCCY-13:AVAILABLE, Johnsburg PL Adult Non-Fiction - JOLY-11:AVAILABLE, New Lenox PL Adult Non-Fiction - NLBB-1:AVAILABLE   BOOK 2002
HF5437 / .L85 1976 : Lyon, Leverett S.     
      Hand-to-mouth buying : a study in the organization, planning, and stabilization of trade / Leverett S Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1976
HF 5437 .B39 : Beckmann, Neal W.     
      Negotiations : principles and techniques / Neal W. Beckmann. Highland CC Stacks - HCCY-13:AVAILABLE   BOOK 1977
HF5437 .C27 1979 : National Retail Merchants Association.     
      The buyer's manual / R. Patrick Cash, editor ; Irene Cumming Kleeberg, editorial consultant. Highland CC Stacks - HCCY-13:AVAILABLE   BOOK 1979
HF5438    
      Salesmanship and sales force management. / Edited by Edward C. Bursk and G. Scott Hutchison. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1971
      Sales strategy and management; player's manual / Jay Jehiel Zif [and others] Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1971
      From peddlers to merchant princes; a history of selling in America / by Penrose Scull with Prescott C Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1967
      Sales strategy and management; player's manual / Jay Jehiel Zif [and others] Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1971
HF5438 .H34 : Hampton, Robert E,     
      College salesmanship / Robert E. Hampton [and] James Barton Zabin. Highland CC Stacks - HCCY-13:AVAILABLE   BOOK 1970
HF 5438 .K2 : Kahn, George N.     
      The 36 biggest mistakes salesmen make and how to correct them / George N. Kahn. Highland CC Stacks - HCCY-13:AVAILABLE   BOOK 1963
HF5438.25    
      The science of selling : proven strategies to make your pitch, influence decisions, and close the dea Highland CC Stacks - HCCY-13:AVAILABLE, North Suburban PLD Loves Park Adult Non-Fiction - NSLY-11:AVAILABLE, North Suburban PLD Roscoe Adult Non-Fiction - NSRY-11:AVAILABLE   BOOK 2016
      What makes people buy / Donald Anderson Laird. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1976
      Direct marketing : strategy, planning, execution / Edward L. Nash. Highland CC Stacks - HCCY-13:AVAILABLE, Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1982
      The Direct marketing handbook / Edward L. Nash, editor in chief. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1984
3 additional entries    
HF5438.25 .F87 1999 : Futrell, Charles.     
      Fundamentals of selling : customers for life / Charles M. Futrell. Highland CC Stacks - HCCY-13:AVAILABLE   BOOK 1999
HF5438.25 .K563 1991 : King, Norman,     
      The last five minutes : the successful closing moves in sales, business, and interviews / Norman King Highland CC Stacks - HCCY-13:AVAILABLE   BOOK 1990
HF5438.25 .M326 1999 : Malcolm, Jack.     
      Bottom-line selling : the sales professional's guide to improving customer profits / Jack Malcolm. Harvard Diggins Lib Adult Non-Fiction - HRLY-11:AVAILABLE, Highland CC Stacks - HCCY-13:AVAILABLE   BOOK 1999
HF 5438.25 .N37 : Nash, Edward L.     
      Direct marketing : strategy, planning, execution / Edward L. Nash. Highland CC Stacks - HCCY-13:AVAILABLE, Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1982
HF5438.3 .S74 1998 : Stevenson, Robert Joseph.     
      The boiler room and other telephone sales scams / Robert J. Stevenson. Erie PL Stacks - ERIG-7:AVAILABLE, Highland CC Stacks - HCCY-13:AVAILABLE   BOOK 1998
HF5438.4    
      Sales management. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1986
      Managing sales leads : how to turn every prospect into a customer / Bob Donath ... [and others]. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1995
HF5438.5    
      The promotional planning process / Roger A. Strang. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1980
      Sales promotion essentials / Don E. Schultz and William A. Robinson. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1982
      Sales promotion management / Don E. Schultz, William A. Robinson. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1982
HF 5438.5 K686 2010 : Kotter, John P.,     
      Buy-in : saving your good idea from getting shot down / John P. Kotter and Lorne A. Whitehead. FHN Health Science Library Stacks - FELY-15:AVAILABLE, North Suburban PLD Loves Park Adult Non-Fiction - NSLY-11:AVAILABLE   BOOK 2010
HF5438.8.P75 : Kensett, Helen,     
      Sales mind : 48 tools to help you sell / Helen Kensett ; illustrated by Kat Leuzinger. Highland CC Stacks - HCCY-13:AVAILABLE   BOOK 2016
HF 5438.8 .P75 J65 1988 : Johnson, Kerry L.     
      Subliminal selling skills / Kerry L. Johnson. Highland CC Stacks - HCCY-13:AVAILABLE   BOOK 1988
HF 5438.8 .P75 L56 2017 : Lima, Daniele,     
      The practical guide to selling with emotional intelligence : driving optimal sales results through th Highland CC Stacks - HCCY-13:AVAILABLE   BOOK 2017
HF5439.C6 G6 1978 : Gold, Annalee,     
      How to sell fashion / Annalee Gold. Highland CC Stacks - HCCY-13:AVAILABLE   BOOK 1978
HF5439.D75 R45 2005 : Reidy, Jamie.     
      Hard sell : the evolution of a Viagra salesman / Jamie Reidy. Highland CC Stacks - HCCY-13:AVAILABLE, Rock Island Main Lib Adult Non-Fiction - RIPG-6:AVAILABLE   BOOK 2005
HF5439.P43 B34 : Baker, Frank J.,     
      101 ways to make money in photography / Frank J. Baker. Highland CC Stacks - HCCY-13:AVAILABLE   BOOK 1980
HF5439.8 / .O35 1990 : Oakes, Guy.     
      The soul of the salesman : the moral ethos of personal sales / Guy Oakes. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1990
HF5459.U6 / W74 1976 : Wright, Richardson Little,     
      Hawkers & walkers in early America / Richardson Little Wright. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1976
HF5465.G74 / M377 1985 : Tse, K. K.     
      Marks & Spencer : anatomy of Britain's most efficiently managed company / by K.K. Tse. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1985
HF5465.U4 / H69 2015 : Howard, Vicki,     
      From Main Street to mall : the rise and fall of the American department store / Vicki Howard. Highland CC Stacks - HCCY-13:AVAILABLE, Kankakee PL Third Floor - KKBB-2:AVAILABLE   BOOK 2015
HF5465.U6    
      Give the lady what she wants! : ... the story of Marshall Field & Company / by Lloyd Wendt and Herman DeKalb PL Adult Non-Fiction - DKLY-12:AVAILABLE, Highland CC Stacks - HCCY-13:AVAILABLE, Lena Comm PL Stacks - LELY-13:AVAILABLE, North Suburban PLD Loves Park Adult Non-Fiction - NSLY-11:DUE 12-08-20, Peotone PL Adult Non Fiction - PEBB-2:AVAILABLE, Peru PL Local History Collection - PUGG-8:LIB USE ONLY, Rockford University Stacks - RKC-ILDS:AVAILABLE, Woodstock PL Adult Non-Fiction - WOLY-11:AVAILABLE   BOOK 1952
      History of Marshall Field & Co., 1852-1906 / Robert W. Twyman. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1976
      The S. S. Kresge story / by Stanley S. Kresge, as told to Steve Spilos. Alleman HS Stacks - ALLG-6:AVAILABLE, Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1979
      More than they bargained for : the rise and fall of Korvettes / Isadore Barmash. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1981
HF 5465 .U6 M388 : Wendt, Lloyd.     
      Give the lady what she wants! : ... the story of Marshall Field & Company / by Lloyd Wendt and Herman DeKalb PL Adult Non-Fiction - DKLY-12:AVAILABLE, Highland CC Stacks - HCCY-13:AVAILABLE, Lena Comm PL Stacks - LELY-13:AVAILABLE, North Suburban PLD Loves Park Adult Non-Fiction - NSLY-11:DUE 12-08-20, Peotone PL Adult Non Fiction - PEBB-2:AVAILABLE, Peru PL Local History Collection - PUGG-8:LIB USE ONLY, Rockford University Stacks - RKC-ILDS:AVAILABLE, Woodstock PL Adult Non-Fiction - WOLY-11:AVAILABLE   BOOK 1952
HF 5466 .J63 1992 : Joffe, Gerardo.     
      How you too can make at least $1 million (but probably much more) in the mail-order business / by Ger Highland CC Stacks - HCCY-13:AVAILABLE   BOOK 1992
HF5467.S4    
      Shaping an American institution : Robert E. Wood and Sears, Roebuck / James C. Worthy. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1984
      The first hundred years are the toughest : what we can learn from the century of competition between Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1988
HF5467.W3 / H47 : Herndon, Booton.     
      Satisfaction guaranteed: an unconventional report to today's consumers. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1972
HF5468 / .B4 1976 : Beckman, Theodore N.,     
      The chain store problem : a critical analysis / by Theodore N. Beckman and Herman C. Nolen. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1976
HF 5468 .M58 2006 : Mitchell, Stacy.     
      Big-box swindle : the true cost of mega-retailers and the fight for America's independent businesses Harvard Diggins Lib Adult Non-Fiction - HRLY-11:AVAILABLE, Highland CC Stacks - HCCY-13:AVAILABLE, Kankakee PL Third Floor - KKBB-2:AVAILABLE, North Suburban PLD Loves Park Adult Non-Fiction - NSLY-11:AVAILABLE, Peotone PL Adult Non Fiction - PEBB-2:AVAILABLE, Rock Island Main Lib Adult Non-Fiction - RIPG-6:AVAILABLE, Talcott Free LD Adult Non-Fiction - TFLY-11:AVAILABLE   BOOK 2006
HF5469    
      Supermarket strategy; player's manual / Jay Jehiel Zif, Igal Ayal [and] Eliezer Orbach. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1971
      Supermarket strategy; player's manual / Jay Jehiel Zif, Igal Ayal [and] Eliezer Orbach. Rockford University Stacks - RKC-ILDS:AVAILABLE   BOOK 1971
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