Includes bibliographical references (pages -214) and index.
Women at work -- The caring profession -- Nurse against nurse? No way! -- Bosses aren't the only bullies -- Victimology -- Bystanders -- Some nurses are better than others--really? -- A crash course on RA recovery -- If no one's working together, it isn't a team -- Management mayhem: the role of those in charge -- The health care culture: in need of a cure -- Education, research, and clinical care.