| Description |
viii, 424 pages ; 23 cm |
|
text txt rdacontent |
|
unmediated n rdamedia |
|
volume nc rdacarrier |
| Note |
Includes index. |
| Contents |
Add heart to your writing one message at a time -- Protect your relationships by avoiding bad email behaviors -- Write mighty thank-yous -- Give positive, powerful feedback -- Send congratulations to warm hearts and build relationships -- Convey condolences to connect with others -- Personal introductions: pave the way to new relationships -- In your job search: write messages that build relationships and create opportunities -- Send meaningful Christmas, Chanukah, and New Year's greetings -- Write apologies to mend fences and support relationships -- Share bad news without fostering bad feelings -- Say no clearly and courageously -- Disagree with discretion, not destruction -- Remind people without nagging or whining -- Deal with anger (yours and theirs) to preserve relationships--or end them well -- Share constructive feedback to improve performance--and relationships -- Communicate around the globe with courtesy and wisdom -- Create your action plan for building relationships one message at a time. |
| Subject |
Business writing.
|
|
English language -- Grammar.
|
|
Business writing. (OCoLC)fst00842936
|
|
English language -- Grammar.
(OCoLC)fst00911209
|
| Added Author |
Syntax Training.
|
| ISBN |
9780977867905 |
|
0977867900 |
|
